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Starts showing critical error on updating woo commerce and WordPress

This topic has 2 replies, 2 voices, and was last updated 1 months ago ago by Alex Carter

  • Avatar: Vaibhav
    Vaibhav
    Participant
    April 30, 2025 at 15:02

    Starts showing critical error on updating woo commerce and WordPress

    #442407 Copied Theme version: 9.4.8
    1 Answer
    Avatar: Alex Carter
    Alex Carter
    Support staff
    April 30, 2025 at 15:30

    Hello,

    Thank you for reaching out to us.

    We’re sorry to hear that you are experiencing a critical error after updating WooCommerce and WordPress. To assist you more effectively, could you please provide us with the following details:

    – A screenshot or the exact error message you are seeing
    – URL of page with the problem
    – The current versions of WordPress, WooCommerce, and the theme you are using
    – A list of any active plugins on your site

    In the meantime, we recommend enabling WordPress debug mode to gather more information about the error. You can do this by editing your wp-config.php file and setting the following:

    define( 'WP_DEBUG', true );
define( 'WP_DEBUG_LOG', true );
define( 'WP_DEBUG_DISPLAY', false );

    This will log the error details to the wp-content/debug.log file, which you can then share with us for further investigation.

    Best Regards,
    8Theme’s Team

    #442410 Copied
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