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Start page with empty content after Update

This topic has 12 replies, 4 voices, and was last updated 8 years, 9 months ago ago by Eva Kemp

konair

Participant

July 23, 2015 at 07:48

Hello,
we´ve updated the theme and the content on the startpage is not showing up.
The page is there, but it is not visible.

What could we do?
Thanks,
Konstantin

Please, contact administrator
for this information.

#76619 Copied

11 Answers

Stan Russell

Participant

July 23, 2015 at 08:35

Hello,

please provide us with admin credentials for your site in private content.

Regards,
Stan Russell.

#76627 Copied

konair

Participant

July 23, 2015 at 08:41

okay, please find them here.

Please, contact administrator
for this information.

#76630 Copied

konair

Participant

July 23, 2015 at 08:44

there is also another problem:
the checkout does not work!
if you do the checkout, the page will return to the cart page.

Why is this happening?

#76631 Copied

konair

Participant

July 23, 2015 at 08:46

it seems that here is not connection between the cart and the checkout because the link to the checkout is not working.

#76632 Copied

konair

Participant

July 23, 2015 at 09:11

“checkout” is linking to the cart!
Woocommerce checkout button not redirecting to checkout page

#76646 Copied

konair

Participant

July 23, 2015 at 10:27

Any reply?

#76664 Copied

Jack Richardson

Support staff

July 23, 2015 at 11:26

Hello,

You’re using old plugins versions. Please update them. You can download the latest versions here:
https://www.8theme.com/download-plugins/

Best regards,
Jack Richardson.

#76675 Copied

konair

Participant

July 23, 2015 at 12:22

Thanks, we are updating them.

But what about the cart problem?!

#76689 Copied

Jack Richardson

Support staff

July 23, 2015 at 14:40

Hello,

Please delete “woocommerce” folder in the directory wp-content/themes/legenda/ and reupload it from a new theme package that you downloaded. If it doesn’t help provide us with FTP credentials.

Thank you.
Best regards,
Jack Richardson.

#76728 Copied

konair

Participant

July 23, 2015 at 14:45

I did this earlier today.
here are the FTP credentials..

Please help us out!

Thanks!

Please, contact administrator
for this information.

#76729 Copied

Eva Kemp

Support staff

July 23, 2015 at 15:18

Hello,

The same issue persists with default WordPress theme too. It’s caused by “WooCommerce Polylang Integration” integration. Deactivate it and check the “Checkout” button after that (clear browser cache before).
You need contact the plugin author concerning this issue.

Regards,
Eva Kemp.

#76738 Copied
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