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Star Reviews - by simplypage1 - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 8 years, 2 months ago ago by Eva Kemp

  • Avatar: simplypage1
    simplypage1
    Participant
    February 26, 2016 at 10:55

    Hi

    I have enabled reviews on my products, but for some reason I don’t get the star review option, also I only seem to be able to add reviews in the back end, not on the product page.

    Thanks

    #115016 Copied Theme version: 2.7.2 WooCommerce version: 2.5.2
    3 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    February 26, 2016 at 11:39

    Hello,

    Please provide us with the link to wp-admin panel and login credentials.

    Thank you.
    Regards,
    Eva Kemp.

    #115026 Copied
    Avatar: simplypage1
    simplypage1
    Participant
    February 26, 2016 at 11:58

    please see below

    Please, contact administrator
    for this information.
    #115029 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    February 26, 2016 at 12:55

    Hello,

    You’re using old theme version.
    Please update the theme to the latest version 2.8.
    Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    #115035 Copied
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