Staging website created on staging2.* subdomain

This topic has 5 replies, 2 voices, and was last updated 5 months, 2 weeks ago ago by Rajesh Singh

  • Avatar: Rajesh Singh
    Rajesh Singh
    Participant
    June 28, 2025 at 07:35

    My client staging website is created on staging2.* which is not included in the list here https://www.8theme.com/documentation/xstore/theme-installation/how-to-registerderegister-xstore-theme-livestaging-websites/.

    How do we use the theme on live website. The deployment will be manual.

    4 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    June 28, 2025 at 07:51

    Hello,

    Thank you for getting in touch with us.

    When registering the theme using the purchase code, please make sure to select that it is a staging site (staging2.* subdomain). This will ensure the process goes smoothly.

    If you encounter any issues, feel free to contact us and we will be happy to assist you.

    Best regards,
    The 8Theme Team

    Avatar: Rajesh Singh
    Rajesh Singh
    Participant
    June 28, 2025 at 07:55

    The theme in staging already showing registered. But I have not used purchase code. Can you link it with from your end?

    Avatar: Alex Carter
    Alex Carter
    Support staff
    June 28, 2025 at 08:23

    Hello,

    For the correct display and functionality, the purchase code must be used for theme registration at the following link: https://prnt.sc/g2lPUnHUGTyU.

    Please click on “Deactivate” and then “Activate” again to refresh the information.

    If you encounter any errors during the process that are not described in our documentation, kindly provide us with a screenshot or a video so we can assist you further.

    Warm Regards,
    The 8Theme Team

    Avatar: Rajesh Singh
    Rajesh Singh
    Participant
    June 28, 2025 at 08:32

    Thanks for the support! My topic “Staging website created on staging2.* subdomain” has been successfully resolved.

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