• 

  twoguys

  Participant

  March 1, 2017 at 17:35

  Hi Guys,
  Here’s our challenge today. On our product pages, if we use a png as the product image, we get a continuous spinning wheel. If I use a .jpeg there is no spinning wheel.

  Also noticed, if I disable the slide-show for the other product images the .png spinning wheel disappears but then those other prodcut images are huge and stacked on top of each other. Not a good look.

  Client would prefer to use .pngs, and the slide show.

  Thank you in advance.

  Please, contact administrator
  for this information.

  #156015 Copied Theme version: 2.9 WooCommerce version: 2.6.14
  3 Answers
  

  Rose Tyler

  Support staff

  March 2, 2017 at 10:10

  Hello,

  The credentials are incorrect.
  Please check them.

  Regards,
  Rose Tyler.

  #156046 Copied
  

  twoguys

  Participant

  March 3, 2017 at 16:54

  Sorry bout that. Here’s a working login. See private

  Please, contact administrator
  for this information.

  #156191 Copied Theme version: 2.9 WooCommerce version: 2.6.14
  

  Rose Tyler

  Support staff

  March 7, 2017 at 09:20

  Hello,

  We use this loader as background and when image loaded it overlaps. If you use .png image you need to disable this loader, in this case, add this code in Custom.css:

  .single-product .product-images-slider .owl-item{
  	background: none;
  }

  Regards,
  Rose Tyler.

  #156390 Copied
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