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Spinner instead of photos in rev slider - by SheepyA

This topic has 8 replies, 4 voices, and was last updated 8 years, 6 months ago ago by Eva Kemp

SheepyA

Participant

October 8, 2015 at 00:04

Hi, it seems to me that I’ve configured the main rev slider on homepage correctly, yet for some reason all I can see is a spinner (and when I turn the spinner off, then all I can see is grey background) and I can see the correct photos only when I click on the ‘next photo’ arrow at the right several times. How to fix it?
Best,
Anna

#92395 Copied Theme version: 2.1 WooCommerce version: 2.3.13

7 Answers

Stan Russell

Participant

October 8, 2015 at 07:35

Hello SheepyA,

please provide us with admin credentials for your site in private content and we will check this issue.

Regards,
Stan Russell.

#92410 Copied

SheepyA

Participant

October 8, 2015 at 12:40

Please see Private Content.

Please, contact administrator
for this information.

#92502 Copied

Robert Hall

Support staff

October 8, 2015 at 12:46

Hello,

You’re using old theme and plugins versions. Please update them.
Don’t forget to make backup of the site before update.
Here is video tutorial how to update theme:
https://www.youtube.com/watch?v=KdWESIIPU1k
The video tutorial is for Legenda theme, but the process is identical.
You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.

Regards,
Robert Hall.

#92505 Copied

SheepyA

Participant

October 11, 2015 at 23:33

I still need your help… I did update everything nonetheless and nothing has changed and now, in addition to that, some options from the Shipping and handling (Pakowanie i wysylka) section have disappeared, despite the fact that I can see they are turned on in WooCommerce options. Could you help me put it in order?

I don’t understand why I should update the plug-ins if this feature was working perfectly well with the current version that I have, and then suddenly stopped. I’m reluctant to installing updated since everytime I do this, something stops working which is unacceptable.

Anna

#93098 Copied

SheepyA

Participant

October 11, 2015 at 23:40

… and the theme was updated as well, as per your instructions.

#93099 Copied

SheepyA

Participant

October 12, 2015 at 01:02

Hi again, after updating the Revolution Slider plug-in now the text on slides is not positioned properly, no matter where I drag the text layer in the editor. See slide no. 2. Besides, I wonder what’t the right way to translate the page because I assume there must be a better way than to find all the strings in page code and change them by hand. This works but the files are overwritten with each template update.
Anna

#93101 Copied

Eva Kemp

Support staff

October 12, 2015 at 09:54

Hello,

I’ve added line-height 200px for your text in the slider settings:
http://storage3.static.itmages.com/i/15/1012/h_1444640038_3501835_ad77c6f25f.png
Please check slider now.

How to translate theme is written here:
https://www.8theme.com/demo/docs/royal/#!/1_how_to_translate

Regards,
Eva Kemp.

#93171 Copied
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