• 

  movileanu

  Participant

  December 18, 2014 at 11:41

  Hello Team!

  got a serios and urgent problem here.

  On http://www.maluuj.ro, when as a customer you recive a mail form the site. (Newsletter, or order confirmation), the email goes to spam.

  Can you give me some advice how to narrow the problem.

  I ve allredy asked help form the Hosting company

  thankss

  Please, contact administrator
  for this information.

  #30243 Copied
  4 Answers
  

  Joost van Kempen

  Participant

  December 18, 2014 at 12:07

  Hi Movileanu,

  Have you tried Mandrill yet? Madrill sends all your site e-mails (free up to 12K/month I thought) via their verified servers. We’ve had the same problem, that solved our issue 😉

  Kind regards,
  Joost

  #30256 Copied
  

  Eva Kemp

  Participant

  December 18, 2014 at 12:10

  Hello @movileanu,

  This is related to your server configuration. Ask your host if your domain has DKIM and SPF records in DNS zone.
  Sorry, but this is not theme issue.

  Thank you for understanding.
  Regards,
  Eva Kemp.

  #30263 Copied
  

  movileanu

  Participant

  December 18, 2014 at 12:28

  Hello,

  thanks for the quick answer. Just activated DKIM & SPF

  Joost van Kempen THANKS ALOT for the help. Working on it!

  #30269 Copied
  

  Eva Kemp

  Participant

  December 18, 2014 at 12:45

  Hello,

  You’re welcome.

  Regards,
  Eva Kemp.

  #30274 Copied
• Viewing 5 results - 1 through 5 (of 5 total)