Return to previous page

Space appears on mobile product page - by martijntje

This topic has 12 replies, 1 voice, and was last updated 1 months ago ago by Tony Rodriguez

martijntje

Participant

June 14, 2020 at 08:25

Hi!

I got some test products on the domain. When I view them on the mobile version, a white space appears on the right side of the main description section. I can’t figure out what I’m doing wrong. Maybe you can help me?

#240743 Copied Theme version: 6.3.5 WooCommerce version: latest

11 Answers

Rose Tyler

Support staff

June 14, 2020 at 09:01

Hello,

Please provide URL of the product.
Make sure that your site doesn’t have any restriction by ip and we will be able to see the page.

Regards

#240750 Copied

martijntje

Participant

June 14, 2020 at 09:15

There you are

Please contact administrator
for this information.

#240752 Copied

Rose Tyler

Support staff

June 14, 2020 at 10:45

Provide temporary wp-admin access.

Regards

#240763 Copied

martijntje

Participant

June 14, 2020 at 11:24

There you are.

Please contact administrator
for this information.

#240766 Copied

martijntje

Participant

June 15, 2020 at 17:19

Could you find anything?

#240878 Copied

Olga Barlow

Participant

June 16, 2020 at 01:52

Hello,

Thank you for your access. We need a little bit more time to find out. I’ll inform you once we fix the problem. Thank you for your patience.

Regards

#240940 Copied

martijntje

Participant

June 16, 2020 at 06:18

Tnx!

#240946 Copied

Olga Barlow

Participant

June 16, 2020 at 16:35

Hello,

Check now, please.

Regards

#241002 Copied

martijntje

Participant

June 17, 2020 at 17:11

Hi, tnx. Can you tell me what you’ve changed? Cause I seem to have the same problem on other domains too.

#241150 Copied
Olga Barlow

Participant

June 18, 2020 at 09:33
Hello,

Add the below code

@media only screen and (max-width: 992px) { .mob-full-width-children>* { width:auto } }

Regards
#241232 Copied
Tony Rodriguez

Support staff

May 6, 2025 at 12:41

Dear martijntje,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#442871 Copied
Viewing 12 results - 1 through 12 (of 12 total)