SOS: Site Broken After Updating to 8.x (no customization, no images)

This topic has 5 replies, 2 voices, and was last updated 4 years, 4 months ago ago by Len

  • Avatar: Len
    Len
    Participant
    August 9, 2021 at 15:35

    I’ve just upgraded Xstore theme from v 7.x to 8.0.3
    It broke a lot of important things. First theme customization is no longer loading AT ALL. I can’t change any theme settings. All images on the site are not loading, unless I reload page few times. First image of each product is not loading, unless I reload.
    Please help!

    Please, contact administrator
    for this information.
    4 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 9, 2021 at 15:56

    Hello,

    We can’t log in to your WP Dashboard to check theme options. Checked your site and did not face any issues with the images.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 9, 2021 at 15:56

    Hello,

    We can’t log in to your WP Dashboard to check theme options. Checked your site and did not face any issues with the images.

    Regards

    Avatar: Len
    Len
    Participant
    August 9, 2021 at 16:13

    I reset password, should work for you now. Images started loading after few reloads. But first image on the product is still not loading. Customize option started working now on it’s own, before it wouldn’t load…
    First product image
    And this is what site looks like when you load page first time on browser with cleared cache:
    First load

    Please contact administrator
    for this information.
    Avatar: Len
    Len
    Participant
    August 9, 2021 at 16:52

    I changed Image loading type to default under Speed Optimization and it seemed to fix the issue

  • Viewing 5 results - 1 through 5 (of 5 total)

The issue related to '‘SOS: Site Broken After Updating to 8.x (no customization, no images)’' has been successfully resolved, and the topic is now closed for further responses

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.