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Sort product by price, issue with simple and variable products into same category

This topic has 5 replies, 3 voices, and was last updated 1 months, 1 weeks ago ago by M.

M.

Participant

July 4, 2025 at 08:22

Hi,
i sort product by price, when display category with simple and variable products the sort don’t work fine, it display before all variable products (with hightest prices) and the simple products.
How can i do?

Please, contact administrator
for this information.

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4 Answers

Rose Tyler

Support staff

July 4, 2025 at 09:21

Hello,

Thank you for reaching out to us.

1. To assist you more effectively, we kindly request that you record a video demonstrating the issue and the steps leading to it. This will help us better understand and replicate the problem on our end.
Upload the video on a filesharing service, for example – https://fex.net/ , and provide us with the URL.

2. Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Warm Regards,
The 8Theme Team

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M.

Participant

July 4, 2025 at 09:33

See private content for details
Thanks

Please contact administrator
for this information.

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Andrew Mitchell

Support staff

July 4, 2025 at 13:02

Hello, M.,

We have resolved the issue you reported. Kindly check and confirm.

The changes have been made in the following file:
xstore/framework/woo.php

Best regards,
The 8Theme Team

#448944 Copied

M.

Participant

July 4, 2025 at 13:26

Thanks for the support! My topic “Sort product by price, issue with simple and variable products into same category” has been successfully resolved.

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Sort product by price, issue with simple and variable products into same category

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