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Sort function on product page doesnt work

This topic has 3 replies, 3 voices, and was last updated 8 years, 9 months ago ago by Jack Richardson

  • Avatar: sonic
    sonic
    Participant
    July 20, 2015 at 21:41

    Hi again,

    on my products pages (eg. http://test.greenyogashop.com/produktkategorie/yogamatten/), the filter function “price” in the sidebar as well as the product sorting function (price descending/ascending, reviews, accuracy, popularity) do not work for me. Both simply reload the page but products are not filtered/sorted.
    Can you check this for me please?

    Thanks
    Sonic

    Please, contact administrator
    for this information.
    #76097 Copied
    2 Answers
    Avatar: stan
    Stan Russell
    Participant
    July 21, 2015 at 08:22

    Hello sonic,

    please temporary switch to default WordPress theme and check – will product page filters work with it? If this will not help – try to disable all third-party plugins and update plugins required for theme. You can download them here: http://www.8theme.com/download-plugins/

    Regards,
    Stan Russell.

    #76132 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 21, 2015 at 09:30

    Hello,

    The same problem persists with default WordPress theme too.
    Please activate Twenty Fufteen theme and check it.
    In this case you have to contact Woocommerce support team. Also disable all 3rd-party plugins and check the filters after that.

    Best regards,
    Jack Richardson.

    #76141 Copied
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