Sort by brand in shop - by Peter - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 3 months ago ago by Tony Rodriguez

  • Avatar: Peter
    Peter
    Participant
    January 24, 2024 at 09:39

    Hi,
    In the widgets I see something like sorting by brand, but it doesn’t work.
    After enabling the “brand” option in “theme options”, it appeared in the sidebar, but there is nothing else.
    I have brands listed on the product card.
    I am interested in searching by brand or having brands listed in the sidebar (sorting by brand)

    5 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 24, 2024 at 12:03

    Hello, @Peter,

    Thank you for using our theme and for contacting us.

    To better understand and address your concern, we kindly request that you provide a screenshot illustrating the issue at hand. This will enable us to examine the problem more closely and offer an effective resolution.

    You may upload the screenshots on https://imgbb.com/ and paste the links here.

    Furthermore, we would be grateful we request that you provide us with URL and temporary access to the wp-admin of your website. to your WordPress site in the private content area. This will allow us to conduct a thorough investigation and ensure a more precise diagnosis of the situation.

    We kindly recommend that you take a complete backup of your site before proceeding.

    Thank you for your cooperation and understanding. We are committed to ensuring your satisfaction and look forward to resolving your issue promptly.

    Yours sincerely,
    The 8Themes Team

    Please contact administrator
    for this information.
    Avatar: Peter
    Peter
    Participant
    January 24, 2024 at 13:59

    Please

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 25, 2024 at 06:28

    Hello, @Peter,

    Thank you for your response.

    We would like to inform you about the process required to display the brand list in the shop sidebar under the “Sort by Brand” option. To achieve this, you must first associate the brands with their respective products. This can be done through the WordPress dashboard by navigating to WooCommerce >> Products. Here, you can either create a new product or edit an existing one. Once you are on the product page, you can assign the product to a brand using the Brand section located on the right-hand side.

    For your convenience, we have provided visual references to guide you through this process:

    https://ibb.co/mtMDznD
    https://imgur.com/a/HIJXOv4
    https://imgur.com/a/zag8UzJ

    Should you have any questions or require further assistance, please do not hesitate to contact us. We are committed to providing you with the support you need.

    Yours sincerely,
    The 8Themes Team

    Avatar: Peter
    Peter
    Participant
    January 25, 2024 at 11:38

    Thank you. I found everything 🙂

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 25, 2024 at 12:07

    Hello, @Peter,

    You’re welcome! We are glad to hear that you found the information you were looking for. If you have any more questions or if there’s anything else we can help you with, feel free to ask. Happy exploring!

    Have a nice day!

    This topic is now closed.

    Warm regards,
    The 8Theme Team

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