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Sorry, you are not allowed to access this page. error when select social integretion anf font settin

This topic has 4 replies, 2 voices, and was last updated 2 weeks, 4 days ago ago by Alex Carter

Sabar Farms

Participant

May 20, 2025 at 06:04

whene ever try to select font and social integration its show me the errror

#444857 Copied Theme version: 9.4.13

3 Answers

Alex Carter

Support staff

May 20, 2025 at 07:09

Hello,

Thank you for reaching out to us.

Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Warm Regards,
The 8Theme Team

#444881 Copied

Sabar Farms

Participant

May 20, 2025 at 09:20

ohk give me private chat link

Please contact administrator
for this information.

#444914 Copied

Alex Carter

Support staff

May 20, 2025 at 12:11

Hello,

Our team is currently working on an update that will be released shortly. This update will include a fix for the issue you have reported. We kindly ask for your patience and recommend allowing approximately 24 hours for the update to become available.

We sincerely apologize for any inconvenience this may have caused and greatly appreciate your understanding and cooperation.

Best regards,
8Theme Team

#444938 Copied
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