Sometimes featured image on blogpost not loading

This topic has 7 replies, 2 voices, and was last updated 9 months ago ago by Ruth89

  • Avatar: Ruth89
    Ruth89
    Participant
    August 8, 2023 at 14:10

    Hello,

    here again :p.

    Sometimes when I am watching my blog posts the featured imagine is not loading. Example: https://ladykiller.nl/gespreksstarters/ (I mean the red image with white text on the background)

    Could this be caused by my caching plugin or can I edit this somewhere in Xstore?

    Thanks in advance for helping me out :)!

    Warm regards,
    Ruth

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 8, 2023 at 15:09

    Hello, Ruth89,

    Thank you for contacting us and for using XStore.

    As we can see, you disabled the Featured image for posts – https://prnt.sc/Aa-gNedebcql

    Kind Regards,
    8theme team

    Avatar: Ruth89
    Ruth89
    Participant
    August 9, 2023 at 07:20

    Hello Rose,

    that might be causing the issue 🙂 – you are (again) correct!

    Thanks for helping me out and have a wonderful day!

    Warm regards,
    Ruth

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 9, 2023 at 07:25

    Hello, Ruth89,

    You’re welcome!

    Have a wonderful day too!

    Kind Regards,
    8theme team

    Avatar: Ruth89
    Ruth89
    Participant
    August 9, 2023 at 07:40

    Hello Rose,

    I am afraid I was too fast with being happy :p.

    I noticed it happens only on blogpost pages on mobile (not on Desktop).
    Please find print screen here: https://prnt.sc/c-7yA5ALiKIa

    I think this “flying in” thing is a static block? I used it from the Xstore Library.

    Thanks so much again for helping me out!

    Warm regards,
    Ruth

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 9, 2023 at 08:37

    Hello, Ruth89,

    Here is what we can see on your site https://ladykiller.nl/gespreksstarters/ from mobile – https://prnt.sc/grg8vA8yessR
    Isn’t it correct?
    Please clear cache of your mobile browser and check one more time. Or describe the problem in more detail for our better understanding.

    Kind Regards,
    8theme team

    Avatar: Ruth89
    Ruth89
    Participant
    August 9, 2023 at 09:26

    Hello Rose,

    yes, you are correct.
    It was a setting from my cache plugin and not from Xstore’s theme.
    My bad! Apologies for all the inconvenience caused!

    Have a wonderful day!

    Warm regards,
    Ruth

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