Something Blocking? - by Libardo - on WordPress WooCommerce support

This topic has 7 replies, 2 voices, and was last updated 9 years ago ago by Libardo

  • Avatar: Libardo
    Libardo
    Participant
    March 27, 2015 at 04:23

    Good Day Support,

    I’ve noticed in my Services Page there is another filed or row behind the existing one which I cannot delete or move. I tried to click on the trash can to delete but no action.

    Could you please assist to clear and remove this?

    http://i1340.photobucket.com/albums/o728/LibardoBarreto/ddd_zpscxa0dqms.png

    See private for login credentials.

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: Libardo
    Libardo
    Participant
    March 27, 2015 at 04:27

    I also noticed that in this same field it is causing some problems which for all padding’s on this page not showing exact the same. I have put them 120px / 120px. Now it is showing a difference when you will see it :

    http://i1340.photobucket.com/albums/o728/LibardoBarreto/dgfsdgsd_zpsxmdagowe.png

    Maybe this is caused by the same problem above.

    Avatar: Libardo
    Libardo
    Participant
    March 28, 2015 at 16:28

    Hi Support,

    Could please let me know what could be the cause?

    Avatar: Eva
    Eva Kemp
    Support staff
    March 29, 2015 at 12:07

    Hello,

    Please update Visual Composer plugin to the latest version.
    You can download it at this link:
    https://www.8theme.com/download-plugins/

    Don’t forget to create back up before update.

    Regards,
    Eva Kemp.

    Avatar: Libardo
    Libardo
    Participant
    March 30, 2015 at 20:45

    Hi Eva,

    The Visual Composer i up to date and I made a backup. Still the same thing is showing :

    http://i1340.photobucket.com/albums/o728/LibardoBarreto/ddd_zpscxa0dqms.png

    Can you login and have a look into this?

    I also noticed that in this same field it is causing some problems which for all padding’s on this page not showing exact the same. I have put them 120px / 120px. Now it is showing a difference when you will see it :

    http://i1340.photobucket.com/albums/o728/LibardoBarreto/dgfsdgsd_zpsxmdagowe.png

    Please check the paddings which they are not showing exactly the same when viewing them in a browser. I have clear the cache and the cookies and everything. Please check this ..

    Avatar: Eva
    Eva Kemp
    Support staff
    March 31, 2015 at 11:26

    Hello,

    As I see the content is shown fine:
    https://s3.amazonaws.com/fvd-data/notes/168674/1427797513-ZKyk4D/screen.png
    Please try to clear cache on a server via FTP in wp-content directory.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Libardo
    Libardo
    Participant
    March 31, 2015 at 13:28

    Hi Eva,

    I tried that and it still showing the same. What I was referring to is the padding where I pointed the red arrow line. All these are the same padding but for some reason the lighter image padding seems to be a bit shorter (The Width of the total picture) then the others. If you check the padding for this one vs the others is the same. But for some reason is not showing as should.

    I also noticed there is a difference in all three pictures which I form a square around them for you to check this:

    http://i1340.photobucket.com/albums/o728/LibardoBarreto/fdsfsdfsdffd_zpsrnhgyoqm.png

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