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Some VC elements doesn't work well.

This topic has 6 replies, 3 voices, and was last updated 9 years, 2 months ago ago by Jinhwan Kim

Jinhwan Kim

Participant

February 23, 2015 at 14:18

Hi,

I’m not sure since when these VC elements errors have occurred.

1.On Text Block element
at Column Setting or Row Setting – Design options – Border
The option field chosen won’t be saved.
Anything else chosen automatically goes back to Theme defaults.

2. Message box, Icon box and Call to action button don’t work well.
You can see these errors above at static block titled ‘Display Exhibition & Testimonial’ on my control panel.
– The settings in Message box doesn’t apply properly to the static block.
– On Icon box setting I can’t see icons to choose. There is just a blank box with small empty rectangle in it.
– Call to action button shows up on the right side(not on the center) that I can’t edit or remove it.

Please troubleshoot the issues above as you usually did before

Many thanks,

Please, contact administrator
for this information.

#44513 Copied Theme version: 2.6 WooCommerce version: 2.3.5

5 Answers

Robert Hall

Support staff

February 23, 2015 at 15:09

Hello,

Please try to reinstall Visual Composer plugin via FTP and try to disable third-party plugins, very likely one of them caused issue. After these steps we’ll look at the item alignment.

Regards,
Robert Hall.

#44527 Copied

Jinhwan Kim

Participant

February 25, 2015 at 14:24

Hi,
I’ve reinstalled VC via FTP & inactivated all the plugins except for Admin Menu Editor, Akismet, Contact Form 7, INICIS for WooCommerce, Woocommerce, WooCommerce Checkout Manager and WPBakery Visual Composer.
But, Here is still the isuues above.
Please check them out ASAP.

Thanks,

Please, contact administrator
for this information.

#45370 Copied Theme version: 2.6 WooCommerce version: 2.3.5

Eva Kemp

Support staff

February 25, 2015 at 20:02

Hello,

As I see you’re using old theme version. Please update it to 2.6.1.

Thank you.
Regards,
Eva Kemp.

#45487 Copied

Jinhwan Kim

Participant

February 27, 2015 at 08:54

hi,
I don’t think it’s the problems caused by not updating the latest theme version.
At that time I reported my issues, Legenda 2.6 was the latest version.
I’ve updated the latest version on the off chance and there is still the issues I mentioned above.

Please help me out with more careful attention.

Thanks,

Please, contact administrator
for this information.

#46080 Copied Theme version: 2.6.2 WooCommerce version: 2.3.5

Jinhwan Kim

Participant

February 28, 2015 at 17:21

Hi,

Is my reported issues the other day still being treated?
I want to know the state & hope it get solved soon.

Thanks,

#46394 Copied
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