Some variations out of stock blurred out, others not

This topic has 2 replies, 2 voices, and was last updated 1 months, 2 weeks ago ago by Tony Rodriguez

  • Avatar: TSpinde
    March 4, 2024 at 19:21

    Dear 8theme team,

    for example on this product, for the color Mint, XXXL is crossed out as it should be. However, for Stargazer (the second color), the sizes that are out of stock are not crossed out (but cant be bought anyway). Do you have an idea why? I am searching but the products seem identical to me (or rather the variations).

    Very best,

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    March 5, 2024 at 07:20

    Hello, @TSpinde,

    Thank you for reaching out to us with your concern.

    We are pleased to inform you that the issue you reported has been successfully resolved. We kindly ask that you clear your browser’s cache and then revisit your website to confirm that the solution is effective.

    Please note that we have enabled the “Hide out-of-stock products” feature within the WooCommerce settings (WooCommerce > Settings > Products > Inventory). This action should address the concern you brought to our attention.

    Please refer to the image provided in private content area for further reference:

    Should you require any further assistance, please do not hesitate to reach out.

    Best regards,
    The 8Theme Team

    Please contact administrator
    for this information.
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