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Some stuff not working properly - by bubulasi

This topic has 4 replies, 2 voices, and was last updated 7 years, 6 months ago ago by Olga Barlow

  • Avatar: bubulasi
    bubulasi
    Participant
    October 22, 2016 at 20:29

    Hello,

    I’ve noticed a couple of things not working properly when i’m logged into my wordpress account.

    Visual composer will not let me access new elements. (i had to do it manually by copy pasting from existing pages)

    i cannot access my media files.

    please advise as to how i can fix this problem.

    Please, contact administrator
    for this information.
    #143620 Copied
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 24, 2016 at 10:34

    Hello,

    Credentials you provided are incorrect. Please, verify and provide valid access, so we’ll be able to check the problem.

    Regards

    #143717 Copied
    Avatar: bubulasi
    bubulasi
    Participant
    October 24, 2016 at 20:08

    The backend editor is now working properly, don’t know what happened, but the frontend editor is not working now. and i still cant acces the media library. please advise.

    A. Sillie

    Please, contact administrator
    for this information.
    #143783 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 25, 2016 at 09:55

    Hello,

    I checked your site and see the following fatal error http://prntscr.com/cyn7tz It means that you don’t have enough PHP Memory limit to use Frontend editor.
    Either increase PHP Memory limit or use backend editor.

    Regards

    #143831 Copied
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