Return to previous page

Some of the filter-based search functions take a huge amount of time to load.

This topic has 6 replies, 3 voices, and was last updated 6 days, 4 hours ago ago by Tony Rodriguez

Chris0483

Participant

November 24, 2025 at 22:04

Hello
My shop page (“shop”) is very slow to load, especially with the filters: the category filter and the active/inactive filters take forever.
Have you ever encountered this issue? Could you please help me?
greatings
Chris

Content is visible for topic creator and
support staff only.

Files is visible for topic creator and
support staff only.

#460669 Copied

5 Answers

Andrew Mitchell

Support staff

November 25, 2025 at 16:50

Hello, Chris0483,

Could you please provide temporary FTP access, We will check what can be done to help you.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

#460748 Copied

Chris0483

Participant

November 25, 2025 at 17:48

Hello

Thanks to your reply.
Here the FTP access.
Best regards
Chris

Content is visible for topic creator and
support staff only.

#460752 Copied

Andrew Mitchell

Support staff

November 26, 2025 at 11:00

Hello,
Thank you for providing access. We have resolved this issue; please check it.
Best regards,
The 8Theme Team

#460819 Copied

Chris0483

Participant

November 26, 2025 at 16:58

Thanks for the support! My topic “Some of the filter-based search functions take a huge amount of time to load.” has been successfully resolved.

#460850 Copied

Tony Rodriguez

Support staff

November 26, 2025 at 16:58

Dear Chris0483,

It’s great having you in our WordPress & WooCommerce community!

Every insight you share helps us refine XStore and build tools that empower thousands of online store owners worldwide.

Leave Feedback →
(takes less than a minute)

Together, we grow stronger with every release.

Topic closed.
The 8Theme Team

#460851 Copied
Viewing 6 results - 1 through 6 (of 6 total)

The issue related to '‘Some of the filter-based search functions take a huge amount of time to load.’' has been successfully resolved, and the topic is now closed for further responses

Some of the filter-based search functions take a huge amount of time to load.

Explore our best WordPress WooCommerce Themes collection