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Some general issues and some issues related to responsive view on mobile phone

This topic has 40 replies, 3 voices, and was last updated 4 years, 4 months ago ago by Rose Tyler

Rose Tyler

Support staff

October 23, 2019 at 07:11
Hello,

You can use custom CSS code:
For example:
```
.single-product .yith-wcwl-add-to-wishlist,
.single-product .compare,
.single-product .products-page-cats {
    display: none;
}
```
Regards
#223706 Copied
GoldWebs “悉尼网站制作专家” 澳洲金网

Participant

October 23, 2019 at 15:16

Hi,

For last question below:

2) http://www.lifebiotech.com.au/view/P7Z3DQHBJTGJ/ https://prnt.sc/pmiaxe , I got this page after i clicked “Browse Wishlist” here https://prnt.sc/pmib7l , is this a bug or some setting related…?

Your replied the answer: Have you created the Wishlist page with the necessary shortcode and chosen it in Wishlist settings http://prntscr.com/pmqrmf ?

I am not sure how to creat a wishlist page from a scratch… I though this was a ready-made page or feature there in the theme, but seems it doesn’t exist… I would really need a help on this, what proper shortcode and what page template to use etc. etc. ….

Thanks again…

Btw, for the compare feature, is that when you click on compare in one product, then goto another product to click compare again, in order to compare them two?

p.s. I have just temporarily hide the wish-list / compare icons in product page as NOT sure about these…. but please kindly help. Thanks.

#223731 Copied

GoldWebs “悉尼网站制作专家” 澳洲金网

Participant

October 23, 2019 at 15:17

Thanks Rose for your above help, much appreciated.

#223732 Copied

GoldWebs “悉尼网站制作专家” 澳洲金网

Participant

October 24, 2019 at 01:42

Hi,

For last question below:

2) http://www.lifebiotech.com.au/view/P7Z3DQHBJTGJ/ https://prnt.sc/pmiaxe , I got this page after i clicked “Browse Wishlist” here https://prnt.sc/pmib7l , is this a bug or some setting related…?

Your replied the answer: Have you created the Wishlist page with the necessary shortcode and chosen it in Wishlist settings http://prntscr.com/pmqrmf ?

I am not sure how to creat a wishlist page from a scratch… I though this was a ready-made page or feature there in the theme, but seems it doesn’t exist… I would really need a help on this, what proper shortcode and what page template to use etc. etc. ….

Thanks again…

Btw, for the compare feature, is that when you click on compare in one product, then goto another product to click compare again, in order to compare them two?

p.s. I have just temporarily hide the wish-list / compare icons in product page as NOT sure about these…. but please kindly help. Thanks.

#223746 Copied

Olga Barlow

Support staff

October 24, 2019 at 17:44

Hello,

2) Go to Page > Add new > add the title Wishlist and paste the wishlist shortcode mentioned in the wishlist settings below the page select https://prnt.sc/pmib7l > Publish the page. Then go to YITH > Wishlist and choose the newly created page. Save settings. That’s all.

3) Read detailed information about Compare feature here https://wordpress.org/plugins/yith-woocommerce-compare/ on the plugin page. Let me know if you need any other information about compare after that.

Regards

#223795 Copied

GoldWebs “悉尼网站制作专家” 澳洲金网

Participant

October 30, 2019 at 10:20

Hi,

For below your reply about Newsletter feature, I followed your instructions, created a free plan in MailChimp, and when I put an email address into website Newsletter field, click +, it gives message like https://prnt.sc/pq1cwc (Thank you, your sign-up request was successful! Please check your email inbox to confirm.)

However, when I goto check my email inbox, there is NO confirmation email received there, would you please kindly help me out on this, website was LIVE and really appreciated your prompt support.

With thanks,
Kevin

==================================
Hello,

You can use a free version of MailChimp that allows creating 1 form http://prntscr.com/plt5p7 Read more – https://kb.mc4wp.com/
https://xstore.helpscoutdocs.com/article/91-mail-chimp-form-custom-styles

Regards
==================================

Please contact administrator
for this information.

#224064 Copied

Olga Barlow

Support staff

October 30, 2019 at 11:32

Hello,

1) The message that users get after sign up you can change in the form settings http://prntscr.com/pq2da5
2) Have you read the MailChimp documentation and created confirmation email https://kb.mc4wp.com/customising-confirmation-email/ in your MailChimp account area?
MailChimp plugin is recommended plugin but we are theme developers, we are not plugin developers, that’s why we would be very grateful if you try to read the plugin documentation, try to search the necessary information first http://prntscr.com/pq2l56 before contact theme support about plugin options. Thank you for understanding.

Regards

#224072 Copied

GoldWebs “悉尼网站制作专家” 澳洲金网

Participant

October 31, 2019 at 00:31

Thank you Olga for your professional reply, it is helpful.

I found the issue was due to that confirmation email went to SPAM mailbox, I thought initially there was issue between Website and Mailchimp.

Thanks again.

#224115 Copied

GoldWebs “悉尼网站制作专家” 澳洲金网

Participant

October 31, 2019 at 01:11

one thing here: https://prnt.sc/pqe5p7 , on PC view the left / right alignment is perfect, then in the mobile view, https://prnt.sc/pqe6wm , there are two issues as below:
1) the copyright footer 1st line aligned in center which is perfect, but the social icons, how to let it also aligned to center in mobile view so to be look neat and nice?
2) still I can see the phone number is missing on mobile view (tried on iPhone Safari and Chrome browsers), likely the phone number colour went to White? but on PC has no such problem.

Could you please help me again, much appreciated.

#224116 Copied
Rose Tyler

Support staff

October 31, 2019 at 09:53
Hello,

1) Add this custom code in Custom CSS for mobile area:
```
.copyright-footer .et-follow-buttons {
    justify-content: center;
}
```
2) Do you have this problem on a particular page or on all pages?

Regards
#224124 Copied
GoldWebs “悉尼网站制作专家” 澳洲金网

Participant

November 1, 2019 at 05:19

Hi,

Thanks for your above reply, but the result i tested as below:

1) applied above your css code, I added in Additional CSS in theme option, and with !important applied as well, now, on PC view, if I drag the window made it narrow like phone width, i can see those social icons now is correctly centred like copyright line does. BUT, on mobile view, it still NO change, still same result like before, even I cleared cache on mobile browser, would you please have a try to see what’s on your end? Thanks

2) the 2nd issue happens on every page, since it is in the footer section, BUT, I today can see the Phone number showing in iPhone Chrome browser, BUT still is missing (or maybe in white color same to background colour) in iPhone Safari browser.

So…. basically, above two issues are still not fixed… your further help would be much appreciated.

Cheers, Kevin

#224151 Copied

Olga Barlow

Support staff

November 2, 2019 at 19:20

Hello,

Your site looks in the following way from our mobile device http://prntscr.com/prlqxd
Have you tried to check the site from another device where you did not open the site before?

Regards

#224203 Copied

GoldWebs “悉尼网站制作专家” 澳洲金网

Participant

November 7, 2019 at 09:45

Hi,

There is one thing related to the social sharing selections, please see here: https://prnt.sc/ptm6h7 , so is that we can’t have Youtube, Instgram etc. to be added here ?

Thanks.
Kevin

#224524 Copied

Rose Tyler

Support staff

November 7, 2019 at 10:29

Hello,

Do you want to have Youtube and Instagram sharing icons on single product and post pages, or these icons need to be displayed on a particular page and place?
Please describe the desired result in more detail.

Regards

#224527 Copied

GoldWebs “悉尼网站制作专家” 澳洲金网

Participant

November 7, 2019 at 10:51

Hi,

like shown in https://prnt.sc/ptm6h7 , here it says to trun on/off social icons on single product or post/blog pages, so i mean this feature here, as per it stated, not for other particular pages.

e.g. on the post / blog page here http://www.lifebiotech.com.au/2019/01/30/research-development/ https://prnt.sc/ptn9u3 , is it possible to have Sharing icons of youtube and instgram here as well?

Thanks.

#224528 Copied

Rose Tyler

Support staff

November 7, 2019 at 12:32

Hello,

Thanks for the explanation.
Instagram API doesn’t have share function and can’t be included in share icons.
Youtube means videos only, so it can’t be added to the mentioned settings as well.

Regards

#224534 Copied

GoldWebs “悉尼网站制作专家” 澳洲金网

Participant

December 19, 2019 at 08:20

Hi,

One further issue here… please see the screen shot: https://prnt.sc/qcwp8r , on all browsers e.g. IE or Chrome etc, when mouse hangover login icon, the popup window won’t show in full within the browser….

could we please fix this issue…? Much appreciated.

Regards, Kevin

Please contact administrator
for this information.

#227123 Copied

Rose Tyler

Support staff

December 19, 2019 at 09:57

Hello,

Theme Options > Header builder > Account > Dropdown > change Dropdown Position.

Regards

#227135 Copied

GoldWebs “悉尼网站制作专家” 澳洲金网

Participant

December 20, 2019 at 05:11

Thank you Rose !

#227198 Copied

Rose Tyler

Support staff

December 20, 2019 at 08:05

Hello,

You’re welcome!

Regards

#227203 Copied
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