Some function are not working after many tries

This topic has 4 replies, 2 voices, and was last updated 4 weeks, 1 days ago ago by Rose Tyler

  • Avatar: Rudra Samrat
    Rudra Samrat
    Participant
    April 10, 2024 at 07:13

    My website is live now. I’ve been changing and setting the header menu multiple times and clearing caches as well. However, sometimes the mobile menu shows with a hamburger icon, and sometimes it shows an open menu. Similarly, on desktop, it sometimes shows with a hamburger icon and sometimes without. Additionally, on some inner pages like the shop page, the footer sometimes shows incorrectly. I’ve designed the footer and newsletter with static blocks, but sometimes the design gets disturbed, and sometimes it doesn’t. I’ve tried republishing settings multiple times, but it’s not working. If I change something in some other part in customize menu, it disturbs there; lots of issues we are facing. Please help us. Please visit my domain and check inner pages as well as the live menu bar.

    Please refer the website: https://rudrasamrat.com/
    find the attachment below as well

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    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 10, 2024 at 08:00

    Hello, Rudra Samrat,

    Thank you for reaching out to us.

    We suggest that you turn off the Mobile Content Optimization option in (XStore > Theme Options > General) if you are using a cache plugin for mobile devices, as both optimization options can conflict with each other and will not improve the speed together.

    We trust this will resolve your issue. If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Yours sincerely,
    The 8Themes Team

    Avatar: Rudra Samrat
    Rudra Samrat
    Participant
    April 10, 2024 at 09:37

    check this one also… in customizer window layout is looks fine and in front website button will cluttered

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    support staff only.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 10, 2024 at 09:55

    Hello, Rudra Samrat,

    Could you please provide temporary wp-admin access?

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Yours sincerely,
    The 8Themes Team

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