Some errors occur while installing theme

This topic has 8 replies, 3 voices, and was last updated 2 years, 3 months ago ago by Zimcenterr

  • Avatar: Zimcenterr
    Zimcenterr
    Participant
    November 28, 2021 at 15:17

    Hi,
    I installed WordPress with the multisite feature. The theme is fully loaded on the subsites, but the theme uploaded to the main site gives an error. The theme is not full screen and there are other visual problems.

    I have now set up 3 sites under the same WordPress. http://www.butikmadame.comhttp://www.butikmadame.com/enhttp://www.butikmadame.com/tr

    Similar problems arose when I installed wordpress for a single site without multiple sites.

    I would be glad if you could assist me in these matters.
    Also, the logo is very small in the theme.
    I would be glad if you could assist me in these matters.

    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 28, 2021 at 16:18

    Hello,

    Provide URL of page with problems and temporary wp-admin access.
    About the logo, go to Theme Options > Header Builder > change width of the logo element
    https://gyazo.com/cbe77b34ce047ffef1ec058a45c860c5 > https://prnt.sc/20xxc6o and https://gyazo.com/4c99b39b7c5dbc6281223f3d5b6e8e0c

    Regards

    Avatar: Zimcenterr
    Zimcenterr
    Participant
    November 28, 2021 at 16:33

    Hi,

    I also tried the logo as you showed. But it didn’t. I even tried uploading the logo in many different sizes. It didn’t happen again. It’s too small, unfortunately.

    logo is small on this site: http://www.butikmadame.com/tr and http://www.butikmadame.com/en
    The theme is broken on this site: http://www.butikmadame.com

    Thank you very much for your help.

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 29, 2021 at 13:52

    Hello,

    1) We can’t log in to your mail site https://prnt.sc/20ypuik
    2) http://www.butikmadame.com/tr displays https://prnt.sc/20ypvaf
    So, fix the errors and provide us with the correct access to your sites.

    Regards

    Avatar: Zimcenterr
    Zimcenterr
    Participant
    November 29, 2021 at 19:57

    Hi,
    Can you check pls again?
    We would be very pleased if you could get back to us urgently, pls.

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 29, 2021 at 20:08

    Hello,

    What logo do you want to use on site and what size should it be? Upload logo image to media library.

    Regards

    Avatar: Zimcenterr
    Zimcenterr
    Participant
    November 29, 2021 at 20:13

    Hi,
    We uploaded our logo to the media library.
    And The main problem is that the theme is not full screen. It doesn’t look like the demo you imported. There are some problems. We would be very happy if you could check this as well.
    Thank you

    Avatar: Zimcenterr
    Zimcenterr
    Participant
    November 29, 2021 at 20:59

    Hi,
    Can you check now please.
    We uploaded our logo to the media library.
    And The main problem is that the theme is not full screen for http://www.butikmadame.com. It doesn’t look like the demo you imported. There are some problems. We would be very happy if you could check this as well.
    Both sites have logo errors.
    Thank you

    Please contact administrator
    for this information.
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