Sold Out” label not displaying on out-of-stock products

This topic has 6 replies, 4 voices, and was last updated 9 months, 2 weeks ago ago by Andrew Mitchell

  • Avatar: Officina 2.0
    Officina 2.0
    Participant
    March 6, 2025 at 12:23

    Hello,

    I am experiencing an issue with WooCommerce where the “Sold Out” label does not appear on products that are manually set as out of stock.

    For example, this product is currently out of stock but does not display any “Sold Out” label on the frontend: https://greenterest.it/bermudagrass-monaco-barenbrug/

    The issue occurs despite the product being correctly marked as out of stock in the WooCommerce settings. The expected behavior would be for an automatic “Sold Out” label to be displayed, but this is not happening.

    Could you please advise on how to ensure that out-of-stock products display the “Sold Out” label properly?

    Thank you for your support.

    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2025 at 13:07

    Hello,

    Thank you for reaching out to us.

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best Regards,
    8Theme’s Team

    Avatar: Officina 2.0
    Officina 2.0
    Participant
    March 6, 2025 at 14:03

    In the private section what you asked and another important question for us. Thank you!

    Please contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    March 7, 2025 at 14:00

    Dear @Officina 2.0,

    As you are using the Single Product Builder in the Elementor plugin, please note that you need to add a separate widget to display the stock status. You can refer to the following screenshot for guidance: https://prnt.sc/LnUceXf6ffiJ.

    Once implemented, the stock status should appear on the frontend as shown here: https://prnt.sc/xF9vV1-hmeJt.

    Could you kindly check and confirm if everything is working correctly now?

    Best regards,
    Jack Richardson
    8Theme Team

    Avatar: Officina 2.0
    Officina 2.0
    Participant
    March 7, 2025 at 14:24

    From what you can see, everything seems to be resolved, thanks.

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    March 7, 2025 at 14:24

    Dear Officina 2.0,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

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The issue related to '‘Sold Out” label not displaying on out-of-stock products’' has been successfully resolved, and the topic is now closed for further responses

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