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Socials not working properly in header builder

This topic has 2 replies, 2 voices, and was last updated 4 months, 3 weeks ago ago by Tony Rodriguez

Ahmed Chouihi

Participant

December 16, 2023 at 09:50

Hello,
I want to change facebook url , but that is not working on my website .
I am using header builder feature . Can you check that ?
Also the input for facebook and other social media urls is very small that I can’t insert url on it .
Thanks in advance

Please, contact administrator
for this information.

#376873 Copied Theme version: 9.1.14 WooCommerce version: 8.2.0

1 Answer

Tony Rodriguez

Support staff

December 16, 2023 at 12:36

Hello, @Ahmed Chouihi,

We are grateful for your communication regarding the difficulties you have encountered with updating the Facebook URL on your website, specifically when utilizing the header builder tool. Your patience is highly valued, and I have personally reviewed your site to gain a clearer understanding of the matter at hand.

We would like to gently suggest that you proceed with updating your website’s theme and the necessary plugins to their latest versions. These updates typically include critical bug fixes, enhancements to performance, and improvements for compatibility, which may resolve the issues you are experiencing with the header builder and other features.

For your convenience, We have included a visual aid at the following URL:
https://imgur.com/a/uid3xXR

Additionally, we have made available the documentation for your theme, which can be accessed via the links below:
https://xstore.helpscoutdocs.com/article/63-theme-update
https://xstore.helpscoutdocs.com/article/37-plugins-update

We encourage you to consult the provided documentation for detailed guidance on updating your theme and plugins.

Should the problem continue or if you face any further complications, please feel free to contact us once more. Our dedicated support team stands ready to offer additional help and to ensure the seamless operation of your website.

Warm regards,
The 8Theme Team

#376879 Copied
Tagged: fix socials woocommerce, repair socials wordpress, resolve socials header issue, troubleshoot woocommerce socials, woocommerce header builder, wordpress themes socials
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