I don’t know what happened, but the login through Google and Facebook stopped appearing in the API menu, and users are not able to log in.
This topic has 11 replies, 3 voices, and was last updated 1 years, 10 months ago ago by Andrew Mitchell
I don’t know what happened, but the login through Google and Facebook stopped appearing in the API menu, and users are not able to log in.
Hello,
We appreciate you reaching out to us and for choosing XStore for your needs.
To assist you more effectively, we kindly request that you grant us temporary administrative access to your WordPress dashboard. This will enable us to review your settings and diagnose the issue with precision.
Furthermore, for a clearer comprehension of the problem you are encountering, we would be grateful if you could provide us with screenshots or a video illustration. This additional information will greatly facilitate our ability to offer a prompt and accurate resolution.
Please ensure that any access credentials or sensitive information is transmitted securely.
We thank you in advance for your cooperation and look forward to resolving your concerns.
Best Regards,
8Theme’s Team
Here are the login details
I have a replica of my website in a local environment, and the same issue is occurring even with all the plugins deactivated. I’ve only left the required plugins active.
Hello,
We appreciate your prompt response.
Could you please provide FTP access?
For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.
Best Regards,
8Theme’s Team
Done
Hello,
We would like to inform you that we have completed the necessary edits to the xstore-branding-admin.php file within the White Label Branding plugin. At your earliest convenience, please review the changes under the XStore > Social Authentication section.
Best Regards,
8Theme’s Team
I already had this set up and tested both logins via Facebook and Gmail.
But now it gives me an error on the links.
The option already appears in the menu on the website.
Private msg
Hello,
Private Content
Best Regards,
The 8Theme Team
private msg
Dear JP,
In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?
Click here to share your thoughts: https://themeforest.net/downloads
Being part of our community means a lot, and your feedback contributes immensely.
Best Regards,
The 8Theme Team
The issue related to '‘Social Login Facebook / google stop working’' has been successfully resolved, and the topic is now closed for further responses