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Social connection - by zeathanh - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 3 years, 10 months ago ago by Olga Barlow

  • Avatar: zeathanh
    zeathanh
    Participant
    June 14, 2020 at 18:50

    I want to connect to the Zalo chat app here, but why can’t I connect?

    https://prnt.sc/szldmu

    #240810 Copied Theme version: 6.3
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 15, 2020 at 21:36

    Hello,

    We are not familiar with such app. Contact app developers if you want to implement their extension to your site.

    Regards

    #240896 Copied
    Avatar: zeathanh
    zeathanh
    Participant
    June 16, 2020 at 11:35

    it’s not what I mean. My website has 4 items, in item 2 I want to add a custom link like item 3 but when I add the link in item 2 it is automatically deleted so I can’t click the link.

    https://prnt.sc/t0nyck
    https://prnt.sc/t0o0ly

    #240972 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 16, 2020 at 23:36

    Hello,

    1) Make sure that you are using the latest version of theme 6.3.5 and XStore core plugin 2.3.5.
    2) Try to remove all the items, save the options and reload them. After that try to re-add the items and links.
    3) If you still have the mentioned issue after these steps then provide us with WP Dashboard and FTP access to your site to check the issue in more detail.

    Regards

    #241040 Copied
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