Social account setup help needed for reflo naturals website

This topic has 4 replies, 2 voices, and was last updated 1 month, 3 weeks ago ago by Jack Richardson

  • Avatar: Kumar
    Kumar
    Participant
    July 3, 2026 at 09:22

    please guide
    1. social account links isnt working
    2. unable to select instagram account – list shows no account and unable to type there
    3. contact page map is getting zoomed, it shows whole city .. how to adjust on 1st view

    Please, contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    3 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 3, 2026 at 12:07

    Hello @Kumar,

    1. The social media links configured in the Theme Options (https://gyazo.com/f10e9c87252f1d1cf6ebbd19c247fd83) are displayed on single posts and single products for sharing purposes (https://gyazo.com/2990230fd5b07db8f92c4251d795c589). If you wish to configure social login options (Facebook, Google), you can do so in the XStore Control Panel (https://gyazo.com/82067af12de3db3c6c61952b2bdf5ec3). For more details, please refer to the documentation: https://www.8theme.com/documentation/xstore/troubleshooting/facebook-login/

    2. You were unable to select your Instagram account because the access token was not set in your API settings (https://gyazo.com/1c2c92490bea59fd602ce5dc8949c2dd). For further information, please see: https://www.8theme.com/documentation/xstore/xstore-features/instagram-api-token/

    3. The Google Map can only be displayed in the view provided by your element’s configuration (https://gyazo.com/67deec02ad644deb37668597e9b2ed6d). If you would like to use a different Google Map element, you may install an additional plugin for this purpose.

    Best regards,
    Jack Richardson
    The 8Theme’s Team

    Avatar: Kumar
    Kumar
    Participant
    July 3, 2026 at 12:45

    thanks for helping, will check all steps and get back to you if help needed. thanks again

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 3, 2026 at 15:14

    Hello @Kumar,

    Thank you for your message. We appreciate your cooperation and will be glad to assist you further if needed. Please feel free to contact us once you have checked all the steps.

    Best Regards,
    Jack Richardson
    The 8Theme’s Team

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