SLW support for the theme / add to cart and cart not working as intended

This topic has 2 replies, 2 voices, and was last updated 2 years, 9 months ago ago by Olga Barlow

  • Avatar: Somchai
    Somchai
    Participant
    July 22, 2021 at 20:33

    Hello,
    Thank you for the theme,
    I have recently purchased the theme and I noticed that it is not compatible with an essential part of my store which is “Stock Location WooCommerce” plugin.

    What the plugin does:
    It allows frond-end customers to select the stock from multiple locations with a select box (dropdown select input)

    What is not compatible?
    Based on SLW settings we can make sure customers must select a location before adding a product to cart by making add to cart button disabled until a location is selected;
    also when placing the order all locations must be the same otherwise some errors must occur, but non of the above works on this x-store theme.

    I would like to know if x-store can offer any solution for this issue.
    PS: the plugin works on the default basic wordpress theme as well as some other purchased themes, but not with x-store theme called “Organic”

    1 Answer
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 23, 2021 at 13:42

    Hello,

    We need WP Dashboard and FTP access to your site to check the issue in more detail.
    Can tell you nothing without it.

    Regards

    Regards

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