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Slowness in Elementor when editing my website

This topic has 13 replies, 2 voices, and was last updated 1 months, 1 weeks ago ago by Alex Carter

khulood

Participant

April 25, 2025 at 08:07

the elemetor is very slow when i edit any thing in my website

#441877 Copied Theme version: 9.4.10

12 Answers

Alex Carter

Support staff

April 25, 2025 at 08:18

Hello,

Thank you for reaching out to us.

We’re sorry to hear that you’re experiencing slowness while editing your website with Elementor. This issue can be caused by several factors, such as server performance, plugin conflicts, or browser-related problems.

To assist you better, we kindly ask you to try the following steps:

1. Make sure your WordPress, theme, and all plugins are updated to the latest versions.
2. Clear your browser cache and try using a different browser to see if the issue persists.
3. Deactivate all third-party plugins except Elementor and our theme core plugin, then check if the speed improves.
4. Increase your WordPress memory limit by adding the following line to your wp-config.php file:
define(‘WP_MEMORY_LIMIT’, ‘256M’);
5. Check your hosting performance, as limited server resources can also affect Elementor’s speed.

If the issue continues after trying these steps, please provide us with temporary wp-admin access via the private content area so we can investigate further.

Best Regards,
8Theme’s Team

#441883 Copied

khulood

Participant

April 25, 2025 at 14:15

hi still same problem,
Kindly, do the needfull

Please contact administrator
for this information.

#441917 Copied

Alex Carter

Support staff

April 25, 2025 at 14:29

Hello,

Could you please provide temporary FTP access? We will check what can be done to help you.
For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Warm Regards,
The 8Theme Team

#441922 Copied

khulood

Participant

April 25, 2025 at 15:14

Hi
Ok, pls find info below

Please contact administrator
for this information.

#441928 Copied

Alex Carter

Support staff

April 25, 2025 at 16:12

Hello,

1/ Woocommerce > Status > Logs shows the next error:
Allowed memory size of 268435456 bytes exhausted (tried to allocate 18475360 bytes). Please follow this article to fix it – https://www.8theme.com/documentation/xstore/troubleshooting/fatal-error-allowed-memory-size/ (your hosting provider can help).

2/ Follow this article – https://elementor.com/help/speed-up-a-slow-site/ and contact the support of the Elementor plugin to get further assistance.

Warm Regards,
The 8Theme Team

#441944 Copied

khulood

Participant

April 26, 2025 at 15:51

Hi,
Still Slowness appearing clearly while editing
we did what you request but still the elementor keeps stuck

Please contact administrator
for this information.

#442060 Copied

Alex Carter

Support staff

April 26, 2025 at 15:55

Hello,

To assist you more effectively, we kindly request that you record a video demonstrating the issue and the steps leading to it. This will help us better understand and replicate the problem on our end.
Upload the video on a filesharing service, for example – https://wetransfer.com/ , and provide us with the URL.

Warm Regards,
The 8Theme Team

#442063 Copied

khulood

Participant

April 26, 2025 at 16:10

Hi,
pls find user and pass in private area

Please contact administrator
for this information.

#442070 Copied

Alex Carter

Support staff

April 26, 2025 at 18:46

Hello,

We kindly reached out to you regarding the video because we do not see any issues — the pages on your website are being edited with Elementor without any problems.

Warm Regards,
The 8Theme Team

#442077 Copied

khulood

Participant

April 26, 2025 at 18:50

Thank you for your replaying, however it is really very slow while editing
I didnt send video regarding to elementor, that was in another ticket related to language switcher

#442078 Copied

khulood

Participant

April 27, 2025 at 09:07

Hello,
Kindly, Any update?

#442102 Copied

Alex Carter

Support staff

April 28, 2025 at 07:53

Hello,

Thank you for reaching out to us.

Please accept our apologies for the delayed response due to the weekend.

Unfortunately, we did not fully understand your reply regarding the refusal to provide the video we had requested. Could you kindly clarify this matter?

Additionally, we have checked the temporary access credentials you previously provided, and it appears that they are no longer valid. We are currently unable to log into the admin panel of your website or attempt to edit any pages using Elementor.

Could you please provide new temporary WP-Admin access credentials that are active and functional?

Thank you in advance for your cooperation.

Warm Regards,
The 8Theme Team

#442150 Copied
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