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Slowness - by Beatriz Lobo - on WordPress WooCommerce support

This topic has 13 replies, 3 voices, and was last updated 10 years, 11 months ago ago by Eva Kemp

Beatriz Lobo

Participant

December 26, 2014 at 19:36

Hello!
My site is experiencing slow priate public or update a post or product. Already updated the version, but it did not. I await a solution.
Thank you
Beatriz

#31146 Copied

12 Answers

Eva Kemp

Participant

December 26, 2014 at 21:18

Hello,

Please provide us with your site name and wp-admin panel credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

#31150 Copied

Beatriz Lobo

Participant

December 27, 2014 at 14:45

Ok

Please, contact administrator
for this information.

#31190 Copied

Eva Kemp

Participant

December 27, 2014 at 15:20

Hello,

Your site isn’t accessible now.
Are there any problems at your host?

Regards,
Eva Kemp.

#31193 Copied

Beatriz Lobo

Participant

December 27, 2014 at 15:32

Hello Eva,
I am in contact with the host,
to understand what is happening.
Once you have an answer, I return.
Thank you
Beatriz

#31194 Copied

Eva Kemp

Participant

December 27, 2014 at 15:48

Hello,

Looking forward to your reply.

Regards,
Eva Kemp.

#31197 Copied

Beatriz Lobo

Participant

December 27, 2014 at 17:17

Hello,

Unfortunately, my host had problems and will be off the air for a few hours.
Sincerely Yours
Beatriz

#31204 Copied

Eva Kemp

Participant

December 27, 2014 at 17:33

Hello,

Please let us know when the site is online again and if further assistance is still needed.

Thank you.
Regards,
Eva Kemp.

#31209 Copied

Beatriz Lobo

Participant

December 29, 2014 at 14:21

Hello, Eva!
my website is online.
Remains slow to add products or posts.
E displays the following message:
“Connection lost. Save has been disabled until you reconnect. We are making a backup of this post in your browser, just in case.”

Thank you
Beatriz Lobo

#31331 Copied

Eva Kemp

Participant

December 29, 2014 at 15:13

Hello,

Such problem may be caused by your Internet connection.
I’ve just published “Test post” and haven’t received any errors.
Try to check it with other theme and other provider.

Thank you.
Regards,
Eva Kemp.

#31337 Copied

Beatriz Lobo

Participant

December 29, 2014 at 15:29

Ok!

#31341 Copied

rsn8

Participant

December 31, 2014 at 03:12

I too am experiencing a super slow site. Woocommerce is showing as the main culprit in P3 Plugin Profiler. Can you please help me diagnose why this is running so slow. Thanks.

Please, contact administrator
for this information.

#31518 Copied

Eva Kemp

Participant

December 31, 2014 at 10:29

Hello @rsn8,

I’ve checked your site with default WordPress theme and the site load is the same as with our theme. So the problem may be caused by some plugins. You can deactivate all plugins and check the load time again.

Thank you.
Regards,
Eva Kemp.

#31541 Copied
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