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Slow website Loading - by tlou2 - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 2 years, 4 months ago ago by Olga Barlow

  • Avatar: tlou2
    tlou2
    Participant
    December 3, 2021 at 08:42

    Hello
    my website is slow and keeps getting errors of database connection when to many people online.. with other themes no connection errors and speed is fine..

    Please, contact administrator
    for this information.
    #310770 Copied Theme version: 7.2.11 WooCommerce version: Version 5.4.1
    1 Answer
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 3, 2021 at 17:54

    Hello,

    You need to contact your hosting support if you get errors of the database connection. Probably you reach some limits and hosting blocks connections. Hosting support should be able to help you. Our theme does not have any options to manage DB errors.

    Regards

    #310838 Copied

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