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Slow website and editting too - by Lukas

This topic has 6 replies, 3 voices, and was last updated 5 years, 3 months ago ago by Rose Tyler

Lukas

Participant

August 28, 2020 at 08:47

Hello guys i install your theme everything was working fine after update i have really slow everything. When i want edit something or reload page it is really slow.

My System Requirements are oukay too:
Environment Requirement System
WP File System: direct direct
PHP version: 7.0 7.3.16
WordPress version: 3.9 5.4.2
Memory limit: 128M 512M
Max execution time: min (90-120) 600
Max input vars: min (1000-2000) 2000
Upload max filesize: 10M 256M
../Uploads folder: writable writable
OpenSSL version: 1.0 1.0.2
GZIP compression: enable enable
file_get_contents( ): enable enable
wp_remote_get( ): enable enable

can you please tell me where can by problem. I have this server on several site and everything is working. when i activate other theme it is working well. Can you please check it ?

Please, contact administrator
for this information.

#249712 Copied Theme version: 7.0.0 WooCommerce version: 4.1.0

5 Answers

Rose Tyler

Support staff

August 28, 2020 at 12:48

Hello,

Thanks for using our theme.
Have you cleared cache after the update?
Read this post, please, https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

Regards

#249744 Copied

Lukas

Participant

August 31, 2020 at 09:41

Hello i read your article and it is not very helpful because wordpress at all is slow because of your theme. when i turn it off everything is oukey can you please check it where is problem ?

#249968 Copied

Olga Barlow

Participant

August 31, 2020 at 15:26

Hello,

We checked the site but don’t see things that could be reason of this issue. We don’t have options to optimize the backend, only frontend. So, unfortunately, we don’t have any extra solutions to speed up the backend, sorry.

Regards

#250013 Copied

Lukas

Participant

September 10, 2020 at 11:47

still slow

Please contact administrator
for this information.

#251042 Copied

Rose Tyler

Support staff

September 11, 2020 at 08:16

Hello,

Clear browser cache and check one more time. As I can see, your site is not too slow.
We can provide you just main tips only https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/ because personal site optimization is outside the scope of our support.
Try to contact your hosting provider about the speed question.

Regards

#251110 Copied
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