Return to previous page

Slow response time for this theme update

This topic has 8 replies, 3 voices, and was last updated 5 years, 4 months ago ago by Olga Barlow

Michael

Participant

August 17, 2020 at 14:30

Before this update, the theme had no conflict, now it conflicts with the essential plugin on my site, causing a great slowness between the process of pressing the buy button and then redirecting to the cart, when I disabled the plugin, it had an improvement , but there is no other alternative for him in my country, so how would I solve this problem?

Product link for testing purposes: https://makobaby.com.br/produto/body-liso-manga-curta-suedine/

After pressing the buy button, it took a long time, before it wasn’t like that, if I could change the plugin, but I only have this one available.

A palliative solution that I had thought, seriously put animation of a circle running the same in this product:

https://makobaby.com.br/produto/kit-berco-9pcs-tranca-encanto-coroa-azul/

Just to have time to find a definitive solution.

#248184 Copied Theme version: 6.3.9.1 WooCommerce version: 4.3.2

7 Answers

Olga Barlow

Participant

August 17, 2020 at 17:43

Hello,

I see that you copied the whole woocommerce folder to child theme http://prntscr.com/u13qyf It causes some js errors http://prntscr.com/u13rrm because some files are our of date. Please, leave only files that you changed in the child theme and remove all the other files.

Regards

#248223 Copied

Michael

Participant

August 17, 2020 at 19:03

The error is still returned to me, even removing the entire folder
This after clear cache in CDN

Print: https://prnt.sc/u154wf

#248259 Copied

Olga Barlow

Participant

August 17, 2020 at 19:19

Hello,

Check now.

Regards

#248267 Copied

Michael

Participant

August 17, 2020 at 19:59

Solved the product screen error, thanks!
However, the response remains slow, so I think it is not the problem, what could be causing this delay?

#248283 Copied

John Holden

Participant

August 18, 2020 at 05:24

Hi,

Please read this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

Regards,
Hung PD

#248314 Copied

Michael

Participant

August 18, 2020 at 13:27

All these types of updates have already been evaluated, how would you remove them as requests in relation to a portfolio? Because as we will not have use of the portfolio, we can withdraw it

This of course, if you don’t break the site, if you break it, you can leave the requests, I’ll see another way to optimize.

#248358 Copied

Olga Barlow

Participant

August 18, 2020 at 17:13

Hello,

If you don’t use the Portfolio you can disable it in Theme Options > Portfolio > off.

Regards

#248400 Copied
Viewing 8 results - 1 through 8 (of 8 total)