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Slow loading xtore theme options more than 2 minutes

This topic has 2 replies, 2 voices, and was last updated 8 months ago ago by Tony Rodriguez

Anime y Motto

Participant

August 30, 2023 at 18:13

When I try to enter to the xtore theme options it takes more than 2 minutes in loading the page and sometimes it shows an error page.

#366178 Copied Theme version: 1.0 WooCommerce version: 8.0.2

1 Answer

Tony Rodriguez

Support staff

August 31, 2023 at 06:43

Hello, @Anime y Motto,

We would like to inform you that our theme does not influence the backend speed of your website. We recommend that you review the plugins currently in use on your site. Try disabling them one by one to identify if any of them are causing the issue you are experiencing.

Additionally, we suggest reaching out to your hosting provider to discuss potential solutions for speeding up the backend of your site.

For further assistance, we encourage you to refer to our documentation on how to speed up your website: https://xstore.helpscoutdocs.com/article/100-how-to-speed-up-my-website

We trust that this information will be beneficial to you.

Kind Regards,
8Theme’s Team

#366206 Copied
Tagged: optimizing xtore theme, slow loading xtore theme, speed up woocommerce, woocommerce wordpress templates, wordpress loading issues, xtore theme options
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