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Slight issue with image overlay on Home Screen.

This topic has 12 replies, 4 voices, and was last updated 1 months ago ago by Andrew Mitchell

Terpsauce

Participant

March 30, 2024 at 14:51

On the Home Screen, underneath the main slider, I have set an overlay on the 3 images. At the bottom of times 2 and 3 (Selling and Wholesale) there is 1-2 pixels which aren’t covered by the overlay.

Ive attached an image, and put a red line under the part in question. You can see that image 1 (buying, in orange) is completely covered by the overlay, but images 2-3 (Green and Blue) have the pixel line at the bottom.

Thanks

Files is visible for topic creator and
support staff only.

#389280 Copied Theme version: 9.3.1

11 Answers

Rose Tyler

Support staff

March 31, 2024 at 07:05

Hello, Mr.Auxins,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access?

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

#389329 Copied

Terpsauce

Participant

March 31, 2024 at 15:50

Hi, sent in DM

Please contact administrator
for this information.

#389408 Copied

Rose Tyler

Support staff

March 31, 2024 at 16:03

Hello, Mr.Auxins,

We are writing to inform you that upon attempting to access the system using the credentials you provided, we encountered the following error message:
“Error: The username 8THEME is not registered on this site. If you are unsure of your username, try your email address instead.”

Best Regards,
8Theme’s Team

#389411 Copied

Terpsauce

Participant

March 31, 2024 at 16:15

Hi, the credentials work now.

Please contact administrator
for this information.

#389419 Copied

Rose Tyler

Support staff

April 1, 2024 at 07:44

Hello, Mr.Auxins,

We appreciate your prompt response.

About images on your Home page, we do not see the problem, here is a video – https://gyazo.com/aa34b82c37836f89c0580491a8ee2984

We kindly ask that you conduct tests across various browsers and on multiple screen sizes to ensure compatibility. Additionally, please ensure that you clear your browser’s cache before testing. We would appreciate it if you could inform us of the outcomes of these tests.

Best Regards,
8Theme’s Team

#389463 Copied

Terpsauce

Participant

April 3, 2024 at 22:37

Hello,

I have tested on various browsers, the issue is not with browser, it is with the colour overlay on the image blocks. I can see it in your video, Its only 1.2 pixels in height but the length goes across 2 of the images.

Thanks.

#389903 Copied

Terpsauce

Participant

April 3, 2024 at 23:04

You can see in the image ive uploaded, the issues seems worse in the editor view.

Files is visible for topic creator and
support staff only.

#389906 Copied

Luca Rossi

Support staff

April 4, 2024 at 09:46

Hi @Mr.Auxins,

Your background images have the white line at the bottom, please use PhotoShop to crop it and upload again:

– https://prnt.sc/ju38OkGQvH3w
– https://prnt.sc/k-dyVJxomWQZ

Hope it helps!

#389981 Copied

Terpsauce

Participant

April 4, 2024 at 10:12

Ive edited the images, but there is no option to change the background image on the place holders… Only the main image. Please advise.

Files is visible for topic creator and
support staff only.

#389993 Copied

Luca Rossi

Support staff

April 4, 2024 at 10:57

Hi @Mr.Auxins,

Please check our screenshots:

– https://prnt.sc/c_iJIjte6iTj
– https://prnt.sc/iNLt0R6T0pxI
– https://prnt.sc/QwUuOCPoDhlM

Hope it helps!

#390012 Copied

Andrew Mitchell

Support staff

April 4, 2024 at 12:02

Dear Mr.Auxins,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#390037 Copied
Tagged: home screen problems, image overlay issue, woocommerce image overlay, woocommerce theme solutions, woocommerce wordpress themes, wordpress home screen, wordpress theme troubleshooting
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Slight issue with image overlay on Home Screen.

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