Slider Revolution is only working when we login from admin access

This topic has 4 replies, 2 voices, and was last updated 7 months, 1 weeks ago ago by Tony Rodriguez

  • Avatar: QuickMoveTheme
    RapidClick
    Participant
    November 12, 2024 at 20:05

    Hello;

    The Slider Revolution plugin only works when we’re logged in as Admin. Could someone please look into this issue?

    Thank you!

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 13, 2024 at 06:47

    Hello, @RapidClick,

    Thank you for contacting us and for using XStore.

    We are pleased to inform you that the issue you reported has been resolved. Kindly clear your browser cache and check your website to confirm the changes.

    To address the issue, we have deactivated all caching and Autoptimize plugins, with the exception of the Slider Revolution plugin. The slider is now visible as expected.

    For your reference, we have provided an image in the private content area.

    Should you have any further questions or concerns, please do not hesitate to reach out.

    Best regards,
    8Theme Support Team

    Please contact administrator
    for this information.
    Avatar: QuickMoveTheme
    RapidClick
    Participant
    November 14, 2024 at 01:57

    The portfolio is not displaying on the homepage under the “We are Professionals” section.

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 14, 2024 at 07:30

    Hello, @RapidClick,

    Thank you for your response.

    1/ We are pleased to inform you that your issue has been resolved. Kindly clear your browser cache and revisit your site to verify the changes.

    For your reference, please see the attached image in the private content area.

    2/ You can download the wp-bakery plugin’s latest version on this page: https://www.8theme.com/downloads/

    3/ We would like to inform you that it appears the Autoptimize plugin is conflicting with other plugins or caching plugins on your website. For further assistance, we kindly recommend reaching out to the plugin’s support team or author for additional guidance.

    We hope this information is helpful.

    Best regards,
    The 8Theme Team

    Please contact administrator
    for this information.
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