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  NurilPb

  Participant

  July 25, 2021 at 12:36

  Hi,

  My first slider revolution image poster suddenly not showing. It has same setting with second slides which is showing everything.

  Strangely, the poster shows on firefox BUT not on chrome, edge & firefox private window.

  Please help, thanks

  Please, contact administrator
  for this information.

  #295914 Copied Theme version: 8.0.2
  4 Answers
  

  Rose Tyler

  Support staff

  July 25, 2021 at 18:35

  Hello,

  Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check how it works then.

  Regards

  #295945 Copied
  

  NurilPb

  Participant

  July 26, 2021 at 02:02

  It suddenlyhappened. Means:
  1. Since before was nothing wrong, work smoothly
  2. It only happens on first slide, second slide is fine
  3. Nothing related with plugins as we use the same one since it works fine until it broken
  4. Cache cleared

  If we edit on rev slider, it shows normally.
  If we edit on Elementor, it shows normally.
  But if we see from visitor view: chrome & edge (not showing 1st slider image, 2nd slider showing)

  Please check & fix the issue

  Please contact administrator
  for this information.

  #295955 Copied
  

  Olga Barlow

  Participant

  July 26, 2021 at 16:49

  Hello,

  Check now, please.

  Regards

  #296121 Copied
  

  NurilPb

  Participant

  July 27, 2021 at 00:45

  Niceeee .. I have checked all browsers as well on phone, back to normal, thanks Olga

  #296195 Copied
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