This topic has 3 replies, 2 voices, and was last updated 8 years ago ago by Jack Richardson
Hi,
I noticed that my slider goes blank on a page refresh on the iPad.
Just shows my coloured background with no other elements?
I have put my webpage in private (please don’t post screen grabs as don’t want my details displayed)
Thanks
Any ideas support team?
Hello,
Sorry for a delay.
We’ve checked your site and haven’t seen any problems.
Please make sure you’re using the latest slider version and check if the issue persists only with our theme, or with default one too.
If it’s present with default theme too, then we need your permission to provide your login credentials to Revolution Slider support team and show screenshots of the problem with our and default themes.
We need all this information because we don’t provide support for plugins even if they are included in the theme and we have to write to plugin support.
Thank you for understanding.
Best regards,
Jack Richardson.
You must be logged in to reply to this topic.Log in/Sign up