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Slider Navigation not working on slides and product carousel

This topic has 5 replies, 3 voices, and was last updated 1 months, 1 weeks ago ago by kmc

kmc

Participant

July 6, 2025 at 07:47

Hi there,

Just realized that the navigation buttons are not working for “slides” and “product carousel”, however mouse dragging works, can you please advise? thanks

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4 Answers

Alex Carter

Support staff

July 7, 2025 at 07:18

Hello,

Thank you for reaching out to us.

We kindly recommend updating the theme and Core plugin to the latest versions
https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Clear all caches after the update and check the result.

Warm Regards,
The 8Theme Team

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kmc

Participant

July 9, 2025 at 05:31

it is still not right, the images are cropped, can you please refer to the old website I attached, this should be correct way to display.

Please contact administrator
for this information.

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Rose Tyler

Support staff

July 9, 2025 at 07:39

Hello,

To ensure that product images in your catalog appear uniform, even if they are of different sizes, we recommend reading this article – https://www.8theme.com/documentation/xstore/woocommerce/product-images/

It is recommended to use a graphics editor and prepare product images (make them the same size) before uploading images to your media gallery and for products. In other cases, images may have different heights on the frontend.

Warm Regards,
The 8Theme Team

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kmc

Participant

July 10, 2025 at 04:13

Thanks for the support! My topic “Slider Navigation not working on slides and product carousel” has been successfully resolved.

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Slider Navigation not working on slides and product carousel

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