Slider is not working properly after the update.

This topic has 9 replies, 4 voices, and was last updated 8 years, 7 months ago ago by Eva Kemp

  • Avatar: pope
    pope
    Participant
    August 20, 2015 at 20:56

    Slider is not working properly after update to Revolution Slider v 5.0.4.1

    It’s loading like this. But pictures of the sliders don’t appear properly.
    Didn’t touch any setting. I just updated themes and revolution slider today.

    Regards.

    Please, contact administrator
    for this information.
    8 Answers
    Avatar: pope
    pope
    Participant
    August 20, 2015 at 21:47

    should I delete current revolution slider and re-install the old version?
    (Please check the private content)

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 21, 2015 at 07:05

    Hello,

    The slider is working now. Please check the page. I’ve selected “SlideShow-Auto” in “Woocost” slider settings and resaved the slider.

    Best regards,
    Jack Richardson.

    Avatar: G7Studios
    g7studios
    Participant
    August 23, 2015 at 23:56

    I am having the same issue. I selected SlideShow-Auto for old and new slideshows but still nothing. In fact, it doesn’t even seem to highlight SlideShow-Auto after I click on it.
    Please let me know as soon as possible.

    Please, contact administrator
    for this information.
    Avatar: G7Studios
    g7studios
    Participant
    August 24, 2015 at 00:20

    In newly created slideshows it seems they are not even playing. Even when testing them in the Slide Settings the slideshow doesn’t seem to play.

    Avatar: G7Studios
    g7studios
    Participant
    August 24, 2015 at 01:26

    I tried the settings recommended in a previous thread in the following link http://forum.muffingroup.com/betheme/discussion/7846/revolution-slider-invisible-after-update-to-slider-5-x-version-and-wordpress-4-3

    But still nothing.

    Avatar: Eva
    Eva Kemp
    Support staff
    August 24, 2015 at 10:26

    Hello @g7studios,

    The credentials are incorrect. Please check them and provide us with FTP login details as well.

    Regards,
    Eva Kemp.

    Avatar: G7Studios
    g7studios
    Participant
    August 24, 2015 at 15:58

    Hi,

    I hope we can resolve this today. Below are the credentials.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    August 24, 2015 at 17:00

    Hello @g7studios,

    Some plugin is causing the issue. Please desctivate all 3rd-party plugins and check the slider.

    Regards,
    Eva Kemp.

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