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SLIDER ERROR ON MOBILE - by AliceG - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 3 years, 11 months ago ago by Olga Barlow

AliceG

Participant

May 20, 2020 at 18:13

Hello,
I’m using the x store theme and I put 2 slider under menu, with slide revolution 5:
the slider on top is larger than the slider under.
The pc view is perfect but the mobile view does not work.
On mobile show a loading icon and the error “insert slider”. Why?
Can you help me?
Thank you

#238118 Copied Theme version: 6.3.3 WooCommerce version: 4.0.1

1 Answer

Olga Barlow

Support staff

May 20, 2020 at 19:44

Hello,

Update theme to version 6.3.4, XStore core to version 2.3.4 and after that update Revolution slider plugin using Plugin Installer https://xstore.helpscoutdocs.com/article/37-plugins-update
Or update Revolution slider via FTP. Your version of Rev slider plugin is out of date and it could be the reason of your issue.

Let me know if plugin update fixes the issue.

Regards

#238135 Copied
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