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Slider Editor Blanks - by Shadow7 - on WordPress WooCommerce support

This topic has 8 replies, 2 voices, and was last updated 2 years, 9 months ago ago by Olga Barlow

Shadow7

Participant

July 16, 2021 at 05:57

After updated to theme version 8.0.

The slider show as blank as screenshot below:
https://ibb.co/yfHHws8

#294317 Copied Theme version: 8.0 WooCommerce version: 5.5

7 Answers

Olga Barlow

Support staff

July 16, 2021 at 12:27

Hello,

It’s difficult to tell you the reason of the issue by the screenshot only. Provide us with WP Dashboard access to your site, please.

Regards

#294390 Copied

Shadow7

Participant

July 16, 2021 at 16:58

This is temp.login, please help check and let me know what cause if can.

Thanks.

Please contact administrator
for this information.

#294468 Copied

Olga Barlow

Support staff

July 16, 2021 at 20:09

Hello,

Take our apologies for this inconvenience.
We’ll fix the issue with the preview image while you editing the page using Elementor in the next theme update on Monday.

Regards

#294507 Copied

Shadow7

Participant

July 16, 2021 at 21:39

Ok, noted and thank for great theme.

One more that forgot mention, seems the lazy loading for images got issue as well, dint load up images when use it.

#294523 Copied

Olga Barlow

Support staff

July 16, 2021 at 21:56

Hello,

What images are missing if option is enabled? Could you, please, provide screenshot of the elements?

Regards

#294540 Copied

Shadow7

Participant

July 16, 2021 at 23:17

https://ibb.co/2dF6zMk
this option.

Enabled, products images will just loading if I dint hover on it.
variation also just loading
https://ibb.co/d0sysMW

#294569 Copied

Olga Barlow

Support staff

July 19, 2021 at 10:00

Hello,

Take our apologies for the delay in answering.
Provide us with WP Dashboard and FTP access and with link to that product, please. We’ll check the issue in more detail.

Regards

#294749 Copied
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