Slider Editor Blanks - by Shadow7 - on WordPress WooCommerce support

This topic has 8 replies, 2 voices, and was last updated 3 years, 4 months ago ago by Olga Barlow

  • Avatar: pn12685890
    Shadow7
    Participant
    July 16, 2021 at 05:57

    After updated to theme version 8.0.

    The slider show as blank as screenshot below:
    https://ibb.co/yfHHws8

    7 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 16, 2021 at 12:27

    Hello,

    It’s difficult to tell you the reason of the issue by the screenshot only. Provide us with WP Dashboard access to your site, please.

    Regards

    Avatar: pn12685890
    Shadow7
    Participant
    July 16, 2021 at 16:58

    This is temp.login, please help check and let me know what cause if can.

    Thanks.

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 16, 2021 at 20:09

    Hello,

    Take our apologies for this inconvenience.
    We’ll fix the issue with the preview image while you editing the page using Elementor in the next theme update on Monday.

    Regards

    Avatar: pn12685890
    Shadow7
    Participant
    July 16, 2021 at 21:39

    Ok, noted and thank for great theme.

    One more that forgot mention, seems the lazy loading for images got issue as well, dint load up images when use it.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 16, 2021 at 21:56

    Hello,

    What images are missing if option is enabled? Could you, please, provide screenshot of the elements?

    Regards

    Avatar: pn12685890
    Shadow7
    Participant
    July 16, 2021 at 23:17

    https://ibb.co/2dF6zMk
    this option.

    Enabled, products images will just loading if I dint hover on it.
    variation also just loading
    https://ibb.co/d0sysMW

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 19, 2021 at 10:00

    Hello,

    Take our apologies for the delay in answering.
    Provide us with WP Dashboard and FTP access and with link to that product, please. We’ll check the issue in more detail.

    Regards

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