Return to previous page

Size guide issues after cached with wp rocket

This topic has 8 replies, 3 voices, and was last updated 1 years, 2 months ago ago by Luca Rossi

Marios Ntzalas

Participant

February 19, 2024 at 17:32

Hi there
After I cache my online store with wp rocket I’m noticing size guide issues on both desktop and mobile phone.
The image pops up in wrong position, to see it must scroll down the page
Regards

Please, contact administrator
for this information.

#383902 Copied Theme version: 9.2.8

7 Answers

Rose Tyler

Support staff

February 19, 2024 at 17:58

Hello, Marios Ntzalas,

Thank you for contacting us and for using XStore.

Could you kindly inform us which specific wp rocket plugin option was identified as the cause of the issue after your testing?

Best Regards,
8Theme’s Team

#383909 Copied

Marios Ntzalas

Participant

February 20, 2024 at 05:40

Good morning

The problem was caused when in menu “File Optimization” of WP Rocket I checked “Optimize CSS delivery → Remove Unused CSS”

Regards

#383939 Copied

Rose Tyler

Support staff

February 20, 2024 at 07:36

Hello, Marios Ntzalas,

We kindly request that you provide us with temporary wp-admin access. This will enable us to investigate and determine if there is any assistance we can offer you.

Best Regards,
8Theme’s Team

#383953 Copied

Marios Ntzalas

Participant

February 20, 2024 at 09:07

Hi

I just sent you wp-admin access

Regards

Please contact administrator
for this information.

#383986 Copied

Luca Rossi

Support staff

February 20, 2024 at 15:43

Dear Marios Ntzalas,

We hope this message finds you well.

We are pleased to inform you that we have successfully added the CSS classes associated with the modal popup to the whitelist under the Unused CSS option of WP-Rocket plugin. This update has been implemented to ensure optimal functionality on our end.

For your reference, here is a screenshot illustrating the changes made: https://prnt.sc/p9Q1oXCz4zDB

We kindly request that you review the modifications at your earliest convenience to confirm that everything is functioning as expected on your side.

Thank you for your attention to this matter. We look forward to your confirmation.

Best Regards,
The 8Theme Team

#384076 Copied

Marios Ntzalas

Participant

February 20, 2024 at 18:58

Hi

Thank you very much!
Issues with size guide totally solved

Best regards

#384093 Copied

Luca Rossi

Support staff

February 21, 2024 at 04:21

Dear@Marios Ntzalas,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#384105 Copied
Tagged: fix wp rocket cache, resolve size guide cache, woocommerce size guide issues, woocommerce wp rocket solution, wordpress templates size guide, wp rocket cache woocommerce
Viewing 8 results - 1 through 8 (of 8 total)

The issue related to '‘size guide issues after cached with wp rocket’' has been successfully resolved, and the topic is now closed for further responses

Size guide issues after cached with wp rocket

Recent Community Activity

Deborah replied in

WaawStore replied in

Amit Ghai replied in

Alex C. from Support replied in

Helpful Topics

Browse by popular tags

Explore our best WordPress WooCommerce Themes collection