Return to previous page

Size / dimensions disappears - by LosPollos

This topic has 4 replies, 3 voices, and was last updated 5 years, 4 months ago ago by Olga Barlow

  • Avatar: LosPollos
    LosPollos
    Participant
    December 17, 2018 at 07:55

    Hi, When you choose the size / dimensions of a product, it only accompanies the shopping cart and the cashier. But then disappears. So there is nothing in the confirmation. which makes the orders wrong.

    1. https://imgur.com/PLwTHNk
    2.https://imgur.com/SnbjAxG
    3.https://imgur.com/SnbjAxG
    4.https://imgur.com/a/T7xtQuv

    Please, contact administrator
    for this information.
    #206029 Copied Theme version: 5.1.1 WooCommerce version: 3.5.2
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 17, 2018 at 13:14

    Hello,

    2 and 3 screenshots are same.
    Please check how this works with default WC theme – Storefront. We are able to help only in case problem relates to our theme.

    Regards

    #206062 Copied
    Avatar: LosPollos
    LosPollos
    Participant
    December 19, 2018 at 18:07

    see private message

    Please contact administrator
    for this information.
    #206184 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 20, 2018 at 10:33

    Hello,

    Go to Appearance > Themes > install and activate default WooCommerce theme – Storefront. Test the order with the default theme. If the same issue persists then contact WooCommerce plugin support because we won’t be able to help. If problem appears only when our theme is activated and everything works fine with the default WC theme then reply back and provide Dashboard and FTP access to your site.

    Regards

    #206216 Copied
  • Viewing 4 results - 1 through 4 (of 4 total)

You must be logged in to reply to this topic.Log in/Sign up

Useful links WooCommerce & WordPress

Unleash your online potential

Explore our best WordPress WooCommerce Themes collection

lazy-placeholder
Restaurant – WordPress Theme
lazy-placeholder
Onepage Store – WooCommerce Theme
lazy-placeholder
Classic Fashion Store – WordPress WooCommerce Theme
lazy-placeholder
Marseille 01 – WordPress WooCommerce Theme
lazy-placeholder
Online Courses – WordPress WooCommerce Theme
lazy-placeholder
Interior Store – WooCommerce Theme
lazy-placeholder
Marketing – WordPress WooCommerce Theme
lazy-placeholder
Underwear – WooCommerce Theme
lazy-placeholder
Boxed Store – WooCommerce Theme
lazy-placeholder
Pet Shop – WordPress WooCommerce Theme

See All Templates

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.