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Site went down - by supersupporter - on WordPress WooCommerce support

This topic has 4 replies, 3 voices, and was last updated 8 years, 12 months ago ago by Brian Johnson

  • Avatar: supersupporter
    supersupporter
    Participant
    April 23, 2015 at 23:35

    Hi,

    I had a guy working on the site, he was working on the footer and then the site stopped working, is there any way to know what is wrong?

    It is the Legenda theme

    Many Thanks

    #59328 Copied
    3 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    April 24, 2015 at 08:55

    Hello,

    “Internal Server Error” is related to your server configuration. You should contact your host concerning the issue. Also try to disable plugins via FTP.

    Regards,
    Eva Kemp.

    #59381 Copied
    Avatar: supersupporter
    supersupporter
    Participant
    April 24, 2015 at 11:05

    Thank you.

    How do I do this?
    Also try to disable plugins via FTP

    #59422 Copied
    Avatar: Brian Johnson
    Brian Johnson
    Member
    April 24, 2015 at 11:11

    Hello

    You may rename each plugin folder from pluginXmaker to pluginXmaker_ temporary.

    With best regards
    Brian Johnson

    #59426 Copied
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