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Site up & down many time after update latest Version

This topic has 2 replies, 2 voices, and was last updated 6 years, 11 months ago ago by Olga Barlow

  • Avatar: Tam
    Tam
    Participant
    May 3, 2017 at 01:55

    HI
    We have no idea what is wrong after update the latest theme, the site often shut down many time a day, we don’t install any 3rd party plugin. Our server AWS really powerful and set up 3 time bigger than the theme require.
    Please help

    Please, contact administrator
    for this information.
    #161901 Copied
    1 Answer
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 4, 2017 at 19:19

    Hello,

    Could you provide error logs from your server? What errors do you have there? We need more detailed information from your hosting provider about errors that makes your site down. We’ll check these errors and we’ll be able to understand if this could be fixed and how.

    Regards

    #162194 Copied
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