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Site offline - by gewoonbovenaan - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 7 years, 1 months ago ago by Olga Barlow

  • Avatar: gewoonbovenaan
    gewoonbovenaan
    Participant
    March 22, 2017 at 17:01

    Hello,

    The website is offline, did i do something wrong? can you please help ASAP?

    Please, contact administrator
    for this information.
    #157576 Copied
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 22, 2017 at 17:29

    Hello,

    Very likely you did not upload all the necessary theme files. I have re-uploaded theme files and site works.

    Regards

    #157589 Copied
    Avatar: gewoonbovenaan
    gewoonbovenaan
    Participant
    March 22, 2017 at 17:36

    very strange because it always worked and i didnt change anything (i think).
    Now i can have acces to the site, but i cannot acces any page. https://gyazo.com/2fb9a0fb219258690cd007e657d487ef
    can you please check whats going wrong?

    thanks

    #157591 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 22, 2017 at 18:33

    I don’t know why problem appeared but some files were missing.
    If you have problems with pages try to re-save your permalinks (Settings > Permalinks).

    Regards

    #157602 Copied
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