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Topic: Site not working after v5.0.1.b upgrade

cirymarr

Participant

September 25, 2018 8:09 am

Hi

I upgraded my site from Xstore v4.x to v5.0.1.b this morning, following your instructions and video carefully.

Now, I have numerous issues.

1. Main menu doesn’t display on desktop or mobile
2. Footer section missing some content
3. Layout not working as it should
4. Product images don’t appear as they should
Site URL: hidden
Theme version: v5.0.1.b
WooCommerce version: 3.4.4

Content is visible for topic creator and
support staff only.

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Rose Tyler

Support staff

September 25, 2018 8:52 am

Hello,

Thanks for contacting us.
1. Is the problem solved http://prntscr.com/kye5yp ?
2. Appearance > Widgets https://xstore.helpscoutdocs.com/article/48-widgets-custom-widget-areas
3-4. Please describe problems in more details. You can use such screenshot maker as Lightshot https://prnt.sc/
Unfortunately, I can’t log in: http://prntscr.com/kye7zk Please check.

Regards

#199893 copied to clipboard

cirymarr

Participant

September 25, 2018 10:25 am

Hello

The problem appears to be resolved only for the home page. All other pages are not displaying the main menu.

Also, the footer area, 3 blocks, are left aligned – these should be centred.

Content is visible for topic creator and
support staff only.

#199900 copied to clipboard

Rose Tyler

Support staff

September 25, 2018 10:48 am

Hello,

Go to edit page > http://prntscr.com/kyfsc9 = http://prntscr.com/kyfsi5
Your Footer Column 4 area is empty – http://prntscr.com/kyfszv I would recommend you to create footer content using static block then set 1 here – http://prntscr.com/kyfu2g and set your static block in Appearance > Widgets > Footer Column 1.

Regards

#199901 copied to clipboard

cirymarr

Participant

September 25, 2018 4:59 pm

Many thanks. All working fine now.

#199939 copied to clipboard

Olga Barlow

Support staff

September 25, 2018 6:02 pm

You are welcome!

Regards

#199946 copied to clipboard