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Site not working after v5.0.1.b upgrade - by cirymarr

This topic has 6 replies, 3 voices, and was last updated 6 years, 9 months ago ago by Olga Barlow

cirymarr

Participant

September 25, 2018 at 08:09

Hi

I upgraded my site from Xstore v4.x to v5.0.1.b this morning, following your instructions and video carefully.

Now, I have numerous issues.

1. Main menu doesn’t display on desktop or mobile
2. Footer section missing some content
3. Layout not working as it should
4. Product images don’t appear as they should

Please, contact administrator
for this information.

#199889 Copied Theme version: v5.0.1.b WooCommerce version: 3.4.4

5 Answers

Rose Tyler

Support staff

September 25, 2018 at 08:52

Hello,

Thanks for contacting us.
1. Is the problem solved http://prntscr.com/kye5yp ?
2. Appearance > Widgets https://www.8theme.com/documentation/xstore/support/widgets-custom-widget-areas/
3-4. Please describe problems in more details. You can use such screenshot maker as Lightshot https://prnt.sc/
Unfortunately, I can’t log in: http://prntscr.com/kye7zk Please check.

Regards

#199893 Copied

cirymarr

Participant

September 25, 2018 at 10:25

Hello

The problem appears to be resolved only for the home page. All other pages are not displaying the main menu.

Also, the footer area, 3 blocks, are left aligned – these should be centred.

Please, contact administrator
for this information.

#199900 Copied

Rose Tyler

Support staff

September 25, 2018 at 10:48

Hello,

Go to edit page > http://prntscr.com/kyfsc9 = http://prntscr.com/kyfsi5
Your Footer Column 4 area is empty – http://prntscr.com/kyfszv I would recommend you to create footer content using static block then set 1 here – http://prntscr.com/kyfu2g and set your static block in Appearance > Widgets > Footer Column 1.

Regards

#199901 Copied

cirymarr

Participant

September 25, 2018 at 16:59

Many thanks. All working fine now.

#199939 Copied

Olga Barlow

Participant

September 25, 2018 at 18:02

You are welcome!

Regards

#199946 Copied
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