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Site not Displaying right in Safari - by uuddtodd

This topic has 7 replies, 3 voices, and was last updated 4 years, 3 months ago ago by Olga Barlow

uuddtodd

Participant

December 22, 2019 at 02:43

Hi

Can you please help me get my homepage to render correctly in Safari on the Mac?

The overlays are rendering mostly transparent. It works in Chrome and Firefox correctly. If I keep reloading the page in safari it eventually works but not on the first load.

Safari version 12.1.2
Mac OS 10.14.6

https://huntersofavalon.com/

#227353 Copied Theme version: 6.1 child 0.0.1 WooCommerce version: 3.8.1

6 Answers

Rose Tyler

Support staff

December 22, 2019 at 09:15

Hello,

Please provide screenshots for better understanding the problem +
temporary wp-admin access.

Regards

#227361 Copied

uuddtodd

Participant

December 24, 2019 at 20:06

can you give me an email address to send the screenshot to or make your image upload feature allow uploading from a PC. i don’t want to go through extra steps and another site to send a screenshot i already have.

i will also need an email address to create an admin user.

#227458 Copied

Rose Tyler

Support staff

December 26, 2019 at 08:38

Hello,

Here is our email – 8themes@gmail.com

Regards

#227475 Copied

uuddtodd

Participant

December 27, 2019 at 19:21

thanks rose. just set you up as an admin user and emailed the screen shots. i found one more error i need help with. the video background for the homepage first row (kickstarter) works on everything except iphone OS. can you help me fix that as well?
it’s used on both the home page and
https://huntersofavalon.com/kickstarter/

Please contact administrator
for this information.

#227523 Copied

Rose Tyler

Support staff

December 28, 2019 at 14:08

Hello,

I’ve sent your questions to one of our technicians. Please wait.
If you have any other questions, please submit a new topic.

Regards

#227547 Copied

Olga Barlow

Support staff

December 30, 2019 at 15:03

Hello,

We have answered to your email with video. We checked your site using Safari and don’t see the mentioned issue.

Regards

#227595 Copied
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